Tayla and Nathan Broad’s try and fly their french bulldog Charlie from Melbourne to Perth changed into each pet proprietor’s nightmare.
The former Love Island winner shared her traumatic expertise along with her Instagram followers which started on Monday morning.
“Our poor Charlie was meant to embark on a flight early this morning,” Tayla wrote in an Instagram Story. “Instead, he has been left on the airport in a crate for over 9 hours with out meals.”
The mannequin and podcaster went on to say that the airline transferring Charlie, Qantas, had not notified the couple that their canine did not get on his scheduled flight. This meant Tayla’s brother had waited at Perth airport for a number of hours to choose up the confused pup.
“No one is ready to inform us the place Charlies is. Just that he did not get placed on his morning flight. We are not sure if he’s presently within the air or nonetheless caught inside a crate on the airport. Every person we converse to offers us a unique reply as to the place they ‘assume’ he’s!” the fact star mentioned.
Tayla referred to Qantas’ dealing with of the scenario as “disgusting”, even going so far as making allegations of “animal abuse”.
Tayla’s husband and Richmond AFL participant, Nathan, additionally echoed Tayla’s sentiment on Instagram.
“We solely discovered [Charlie didn’t get on the flight] as a result of he by no means rocked up on the flight he was resulting from be on,” he acknowledged.
“Total of 14 hours in a crate with out meals and within the warmth. Their excuse: ‘our system was down’. You belong in a crate you useless airline!”
Luckily, Charlie was recovered after just a few harrowing hours.
“The wonderful crew at Departure Pets have discovered him [Charlie] and brought him again to their depo to offer him water meals and care,” Tayla shared.
“Qantas thought it was OK to aim to place him on a later flight tonight at 5pm which might imply he was in a crate with no look after over 14 hours. In what world is that OK?”
Soon after, Tayla picked up Charlie from the airport and returned him home. “Home secure! This is breaking our hearts although. He [Charlie] is so rattled. Couldn’t rise up our stairs resulting from exhaustion, so dehydrated, drooling and out of types,” she described.
“Qantas you may have numerous explaining to do!!”
Qantas have since launched an announcement.
“Unfortunately the pet was unable to journey on its scheduled flight and was put onto the next available flight later within the day,” a spokesperson said.
“Our crew commonly checked the pet was OK, refilled their water and made certain the crate was clear. The crate was stored beneath cowl in our freight terminal whereas ready.
“We understand how essential it’s for folks to know their pets are nicely cared for after they’re travelling with us.
“We’re sorry for the delay and we’re working with our pet journey brokers to verify we will get them the place they should go as quickly as potential.”
Charlie has settled again home, with Tayla giving one other update on Wednesday.
Tayla and Nathan met via mutual buddies in Perth, confirming their relationship in 2020, getting married in 2022, earlier than welcoming their first daughter collectively in August 2023.
Feature picture: Instagram/@tayla.broad.
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