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New twist in Dragons’ Den ‘fakery’ storm as entrepreneur says she warned the BBC over girl accused of ‘promoting snake oil’ when in addition they requested her to pitch her rival ear seeds product

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By Bridie Pearson-jones For Mailonline

17:09 24 Jan 2024, up to date 23:41 24 Jan 2024



A businesswoman has slammed Dragons’ Den’s ear seeds entrepreneur as a ‘social media professional with no background in medication’ – and revealed she had warned the BBC about her lack of {qualifications}. 

Zoe Young, 47, from Checkendon, stated that she was approached by the BBC to seem on the present, and advised producers of her primary competitor – Acu Seeds.

She warned them that Giselle Boxer, who bought a proposal from all six Dragons,  was not a professional acupuncturist and that ear seeds aren’t a remedy for M.E.

Giselle, 31, from Sheffield, appeared on the BBC present final week and requested for £50,000 for a ten per cent stake in her business, Acu Seeds. 

She acquired the supply for the complete quantity from 5 of the dragons however settled on a smaller supply – £50,000 for 12.5 per cent of the business – from Steven Bartlett, 31,  as a result of she is ‘religious’ and ‘was advised she was going to fulfill an vital man known as Steven’. 

Since her look on the present, Ms Boxer has come below fireplace from specialists and folks affected by M.E and accused of being a ‘snake oil salesman’.

Speaking completely to FEMAIL, Zoe added that she warned producers was in authorized motion with Acu Seeds and slammed the present as ‘very damaging’ for ME victims and bonafide acupuncturists’. 

Zoe Young, 47, from Checkendon, stated that she was approached by the BBC to seem on the present, and advised producers of her primary competitor – Acu Seeds
Giselle Boxer, 31, from Sheffield, appeared on the BBC present this week and requested for £50,000 for a ten per cent stake in her business, Acu Seeds

‘She had come alongside into the market as a social media professional, no background in conventional Chinese medication,’ she stated.

She added that ear seeds ‘completely can’t remedy something persistent’ however stated the portrayal of them on the present is ‘damaging’ as a result of they may help different illnesses. 

Giselle advised Dragons that she sells £30 gold plated ear seeds, whereas on maternity depart, after she used the same product to ‘remedy herself from ME’.

She secured an funding from Steven Bartlett, who has not commented on the backlash. His brother Joshua Bartlett is listed as a director for Acu Seeds on Companies House. Steven has additionally shared footage of conferences with Ms Boxer in recent days. 

But now varied medical doctors and myalgic encephalomyelitis (ME) victims have hit out on the BBC and the business for selling another medication with no scientific proof it could possibly assist ME or fatigue.

The BBC is now embroiled in a ‘fakery’ row as Ms Boxer says she was requested to use.

Ms Boxer advised The Mirror: ‘Funnily sufficient they contacted me and I acquired an e mail from a researcher there and I initially thought it was a spam e mail. 

‘We went by the totally different phases of the appliance course of and there was a lot due diligence they usually actually regarded into each a part of my business earlier than I went in to pitch to the Dragons.’

Zoe says that  there are advantages to acupuncture but it surely ‘can’t remedy something persistent’
Zoe sells Acu seeds – below the identify Acu Pips – that are additionally gold and crystal plated
Zoe usually shares tips about methods to relieve stress with acupuncture on her Instagram
Steven, who invested £10,000 in Acu Seeds, has shared images of the staff on X

Speaking to FEMAIL Zoe stated she was additionally approached. 

‘They inspired me to use,’ they stated.

‘The questions they requested within the course of had been so prolonged and strict. 

‘They requested me what each placement on each ear map meant, actually in depth questions.

‘They requested me if I’ve any rivals and I advised them about Acu Seeds.

‘I advised them that she did not have any background in Traditional Chinese Medicine and that we had been in litigation with them’.

A BBC spokesperson stated: ‘Dragons’ Den options merchandise from entrepreneurs and isn’t an endorsement of them. 

‘Dragons’ Den exhibits actual businesses pitching to traders to carry the lid on what occurs within the business world. This episode options an entrepreneur sharing their very own, private expertise that led to a business creation.’

When requested if producers had requested Zoe and Giselle to answer they stated: ‘We don’t have anything so as to add’.

On the present, Deborah Meaden tried out the method earlier than making a proposal

 Zoe, who’s a practising acupuncturist,  added that she began promoting ear seeds and  trademarked her identify ‘Acupips’ in the course of the Covid-19 lockdown as she was unable to see sufferers and it meant they might deal with themselves at home.

‘In October 2021,  Giselle adopted me on Instagram.

‘She stated she was going to launch the business and name it Acu Seeds, which is a generic identify for ear seeds.

‘I advised her it was similar to my business and the identify was too related.

‘I requested her to alter her identify and she or he refused.

How do the ear seeds work? 

Ear seeds can work as tiny acupressure gadgets to assist with ache, insomnia and nervousness.

Acupuncturists historically use vaccaria seeds, which come from the flowering herb. 

Users are often inspired to therapeutic massage the seeds two or 3 times a day.

This sort of auriculotherapy supposedly releases pure endorphins. 

According to Acu Seeds, their ear seeds have been impressed by Chinese medication.

The model’s ear seeds – that are plated with gold or silver – have an adhesive sticker 

The web site reads: ‘Think of it like reflexology, however for the ears as a substitute of ft. 

‘They additionally create continuous, mild stress on nerve impulses within the ear which ship messages to the mind that sure organs or techniques want help. 

‘The mind will then ship alerts and chemical substances to the remainder of the physique to help no matter illnesses you’re experiencing, releasing endorphins into the bloodstream, enjoyable the nervous system, and naturally soothing ache and discomfort.’

‘She then utilized for a trademark, which we efficiently blocked, but it surely cost lots of money.

‘She then withdrew two days earlier than the judgement.

‘She then stopped replying to us or our legal professionals and the cost of litigation grew to become too costly and unjustifiable.’

Zoe added that there are authentic advantages of ear seeds, however their portrayal on the present and the backlash has meant been ‘very damaging’ for acupuncturists. 

‘I put ear seeds in at any of the therapy and make it last more,’ she stated.

‘There are  apparent limitations. It can’t remedy ME or persistent fatigue syndrome or any persistent situation.

‘The implication on Dragons’ Den was that it might do this.  

‘And that is giving acupuncturist a very unhealthy repute.

‘I exploit them for stress, nervousness, and ache, and sleep, tiredness.

‘These are signs that the ME  group may need’.

She added that acupuncturists are skilled to ‘diploma degree’ and controlled, however these promoting ear seeds aren’t.

‘I really feel belittled by the present,’ she added.

‘Giselle would not have a background in conventional Chinese medication, at greatest she’s completed a weekend course in ear seeding.

‘I’d advise  anybody who desires to strive go to a professional practitioners’.

She added that the pitch the BBC confirmed was ‘very damaging’ and she or he is in talks with the British acupuncture counsel.

‘The entire factor is tousled.    

‘It’s good she’s raised consciousness of ear seeding, it has it is optimistic makes use of however has been fully pulled out of context,’ she went on. 

Both Ms Boxer and Mr Bartlett have been contacted for remark. 

The ME affiliation has reported Acu Seeds to the Advertising Standards Agency and written to the BBC and chairman of the Commons tradition, media and sport committee and chairman of the well being and social care committee.

‘People who’ve ME/CFS are sometimes on very low incomes and within the absence of any efficient medical therapy are very vulnerable to those type of unsubstantiated therapeutic claims.

‘They are fed up with the way in which through which unproven and costly remedies are repeatedly being promoted to them.

‘This programme has subsequently brought on an excessive amount of upset and anger within the ME/CFS [Chronic Fatigue Syndrome] affected person group,’ the letter reads.

The new business companions embraced earlier than Giselle stated working with Steven was a ‘full dream come true’

Giselle usually takes to Instagram to share how she was ‘cured’ from Chronic Fatigue Syndrome

It provides that in Dragons’ Den not one of the panel requested any questions on ‘validity Acu Seeds in ME/CFS and whether or not there was any scientific proof of security and efficacy for this product’.  

Dr Charles Shepard, Hon Medical Advisor for The ME Association, stated: ‘The method through which Dragons’ Den has been used to advertise an unproven therapy for ME/CFS has, not surprisingly, brought on an excessive amount of upset and concern within the ME affected person group.

‘People with ME/CFS are fed up with the way in which through which merchandise like this are repeatedly being promoted when there isn’t a sound proof from correct placebo-controlled scientific trials to verify that they’re secure and efficient.

‘These type of costly industrial merchandise and gadgets shouldn’t be promoted to very vulnerable sick individuals till they’ve been correctly assessed for security and efficacy in scientific trials – in precisely the identical method that drug remedies are.’

And he is not the one physician pushing again in opposition to the product.

Dr. Edzard Ernst, an MD and PhD who specialising in analysis round different medicines stated there’s ‘no good proof’ to help any of her claims.

‘There isn’t any sound proof that these acupressure gadgets are efficient for ME or different situations.

What is ME? 

Myalgic encephalomyelitis (ME) is a long-term situation that causes excessive fatigue, sleeping difficulties and mind fog.

It is believed to have an effect on 250,000 Brits and round 17million worldwide.

Symptoms are linked to the physique and mind’s incapability to get well after expending even small quantities of power. 

Not everybody experiences the identical signs and the way lengthy they final can range from months to years. 

Some discover that they do not return fully to the way in which they felt earlier than they grew to become unwell.

Anyone may be affected but it surely’s extra widespread in ladies and tends to develop between the mid-20s and mid-40s.

There is just not a selected check for ME, so it is recognized primarily based on signs and by ruling out different situations.

Treatment goals to alleviate the signs and contains remedy, power administration and drugs.

The reason behind ME is just not recognized however it’s regarded as triggered by an an infection, issues with the immune system or a hormone imbalance.

ME victims have taken to social media to complain concerning the product and accused Giselle of promoting ‘snake oil’

Giselle usually posts on Instagram about her well being journey, but it surely has since come into query

‘To give severely struggling sufferers false hope is unethical; to take money from it’s despicable, in my opinion. 

‘I’m disillusioned that the BBC makes use of a light-weight leisure programme for deceptive gullible customers and determined sufferers. I hope in future the BBC would possibly do a minimal of analysis earlier than broadcasting overt medical nonsense,’ he advised FEMAIL.

Other individuals who undergo from ME and persistent fatigue syndrome have taken to social media to complain.

One TikToker, known as Rebecca, who shares movies about her ME  stated: ‘As if it is not unhealthy sufficient she’s bragging about shopping for them for £3 and promoting them for £30, along with her gigantic gross and internet margins, nicely it seems she’s additionally promoting individuals in her membership snake oil’.

Another, Ollie Benson, who has ME,  likened the Dragons’ funding to ‘scamming most cancers sufferers’ and branded the business ‘extremely unethical’.

‘The BBC has backed, endorsed and marketed this business to tens of millions of individuals worldwide’.

Ollie says ME turned him from a aggressive swimmer and water polo participant to somebody who might ‘barely walk up the steps’

‘Gisele, and now Steven Bartlett are preying on a number of the most vulnerable, horribly unwell individuals in society, deceptive them, mendacity to them and profiting from their sheer desperation, all for their very own monetary achieve. 

Others have taken to X and Facebook to complain saying the Dragons are after a ‘fast money seize’.

Steven Bartlett shared a clip from the present on LinkedIn

Giselle usually shares snaps of her attempting acupuncture

A BBC spokesperson stated: ‘Dragons’ Den options merchandise from entrepreneurs and isn’t an endorsement of them. 

‘Dragons’ Den exhibits actual businesses pitching to traders to carry the lid on what occurs within the business world. This episode options an entrepreneur sharing their very own, private expertise that led to a business creation.’

In the episode, Giselle stated she went type being an promoting govt with a busy social life to unable to depart the home.

She says she was recognized with ME and advised by medical doctors she would by no means get well or be capable to have youngsters.   

Myalgic encephalomyelitis (ME) causes excessive tiredness, sleeping issues and mind fog, in lower than 12 months with the assistance of acupuncture and Chinese ear seeds. 

Viewers have taken to social media to say they’re ‘disgusted’ on the present

ME Association’s letter to the BBC 

On Thursday January 18th the Dragons Den programme included a presentation from an entrépeneur who has arrange a business that’s promoting a medical product known as Acu Seeds.

This product, which prices £3 to provide and is bought for £30, is clearly being aimed a individuals who have ME/CFS and a lot of different particular medical situations – these are situations are listed on the Acu Seeds web site and Facebook web page.

The panel interviews failed to incorporate any questions on whether or not there was any validity to the scientific foundation for the usage of Acu Seeds in ME/CFS and whether or not there was any scientific proof of security and efficacy for this product in relation to any of the medical situations that it’s aimed toward.

Academic assessment of the pseudoscience behind Acu Seeds.

The Advertising Standards Authority have very strict pointers on the promoting of medicinal merchandise and make it clear that therapeutic claims can’t be made except they’re supported by sturdy proof of security and efficacy from placebo managed scientific trials.

No such scientific trials have been carried out in relation to Acu Seeds and I’ve subsequently referred the therapeutic claims of their promotional materials to the ASA.

The Medicines and Healthcare Products Regulatory Authority even have very clear laws garding the promotion of medical gadgets corresponding to this.

People who’ve ME/CFS are sometimes on very low incomes and within the absence of any efficient medical therapy are very vulnerable to those type of unsubstantiated therapeutic claims.

They are fed up with the way in which through which unproven and costly remedies are repeatedly being promoted to them.

This programme has subsequently brought on an excessive amount of upset and anger within the ME/CFS affected person group.

I’d add that my considerations about the way in which in why this programme seems to have made with none correct background checks earlier than getting used to advertise Acu Seeds are additionally shared by Professor Edzard Ernst.

There seems to have been a severe error of judgement in the way in which through which Dragons Den failed to hold out the mandatory background checks on the ethics of this product and went forward to offer what was principally an uncritical promotion of an unproven medical product.

These considerations have additionally been handed to the All Party Parliamentary Group on ME at Westminster.

Yours sincerely

Dr Charles Shepherd

Hon Medical Adviser ME Association

Giselle then grew to become pregnant. There isn’t any proof that ME reduces fertility charges however some associated illnesses — corresponding to irregular durations and endometriosis — could make it tougher to conceive.

She gave up her profession in promoting to turn out to be a stay-at-home mom. While on maternity depart, she determined to launch her personal ear seed business.

She spent 18 months building her business utilizing simply £5,000 of her personal financial savings and managed to make a wholesome revenue her first 12 months.

The mom of a three-year-old daughter then made Dragons’ Den historical past as she grew to become the primary contestant to get a proposal from all six judges.

In her pitch, she stated: ‘My business is the best mixture of magnificence and wellness. Today, I’m asking for £50,000 funding for 10 per cent of my business. 

‘Four years in the past I used to be recognized with ME. I went from working in a high promoting company with a busy social life and exercising repeatedly to being largely housebound and being unable to walk greater than 5 minutes with out having to get again into mattress.

‘I used to be advised by medical doctors that I’d by no means get well, work once more or have youngsters. I went on a private therapeutic journey utilizing weight loss plan, acupuncture, Chinese herbs and ear seeds. 

‘Using this mixture, I consider, helped me get well in lower than 12 months. 

‘Soon after, I felt pregnant and it was whereas on maternity depart that I setup Acu Seeds after realising there was a niche out there for ear seed kits for individuals to make use of at home’.

Giselle usually shares images to Instagram displaying her journey from ‘ME’ to wellness

The entrepreneur made historical past – however her ethics have been known as into query

Action of ME’s letter to the Chair of the Culture, Media and Sport Committee and Chair of the Health and Social Care Committee

Dear Dame Caroline and Mr Brine,

We are writing to you in your capability as Chair of the Culture, Media and Sport Committee and Chair of the Health and Social Care Committee respectively, on behalf of the M.E. group, in mild of an episode of the BBC’s Dragon’s Den which aired on 18 January 2024. 

The episode in query featured an entrepreneur who was searching for funding in her ‘acu seed’ business. Giselle Boxer advised the Dragons that she had been recognized with Myalgic Encephalomyelitis (M.E.) and that utilizing this product alongside a mixture of other medicines ‘aided’ her restoration inside 12 months.

We are very involved that the way in which through which her pitch was offered on Dragons Den means that this product was liable for her restoration and will subsequently be thought of an efficient therapy.

Sadly, there’s presently no recognized efficient therapy for M.E. There has been a definite paucity of analysis into this illness, in comparison with different long-term situations, which implies that M.E. continues to be with out a remedy. 

As a end result, we remind individuals to solely take medical recommendation from appropriately certified healthcare professionals and to make sure that any therapy selections are evidence-based and totally knowledgeable.

As it’s possible you’ll remember, Myalgic Encephalomyelitis (M.E.) is a long-term fluctuating sickness that causes signs affecting many physique techniques, mostly the nervous and immune techniques.

Symptoms of M.E. embrace debilitating ache, excessive sensitivity to noise and light-weight, and chronic fatigue related to post-exertional malaise; the physique and mind’s incapability to get well after expending even small quantities of power.

M.E. is just not a brand new situation and while some individuals make good progress and will get well, many in our group will expertise these signs for many years, with probably the most severely affected (round 1 in 4 individuals with M.E.) usually unable to depart their home or mattress.

According to the business’s web site, acu seeds are ‘a needle-free type of auriculotherapy which were utilized in Traditional Chinese Medicine (TCM) for hundreds of years.’ 

The web site claims the product ‘might help a broad spectrum of well being considerations together with nervousness, stress, complications, digestion, immunity, and focus.’

In her TV look, Giselle doesn’t explicitly say that acu seeds cured her sickness and while the web site was up to date the day after the episode’s airing and now doesn’t declare that acu seeds will remedy M.E. or different sicknesses, it beforehand acknowledged that ‘by the usage of acupuncture, Chinese herbs and ear seeds, Giselle is now totally recovered (from ME) and thriving!’.

It is vital that broadcasters make each effort to make sure that content material is correct and doesn’t comprise deceptive and doubtlessly harmful info. Given the episode in query was aired throughout prime time on BBC One, we fear {that a} bigger viewers can have heard this pitch which quantities to an unfounded declare that this type of different medication can remedy M.E.

Additional considerations have been raised in relation to a weblog put up, promoted on a authorities web site on 18 January, which particulars Giselle’s look on the Dragons Den and contains a heading ‘Seeds that heal’.

In the age of social media and disinformation, we are inclined to belief main broadcasters just like the BBC and .gov.uk websites to offer us with factual and dependable content material. In this case, we consider they’ve fallen wanting these expectations.

This speaks to a bigger drawback in our society. The web presents an infinite variety of sources at our fingertips, however we face difficulties attempting to reasonable these. 

People can access info from untrustworthy and doubtlessly unsafe sources which may have severe penalties. 

We know that the very first thing somebody does when they’re unwell or have a ache is search their signs on-line the place hundreds of search outcomes await them. Similarly, social media has turn out to be an more and more widespread supply of well being info with restricted moderation.

This episode of Dragons Den demonstrates how deceptive info could make its strategy to even probably the most trusted types of media. We really feel it will be important, in your roles as Chairs of the Culture, Media and Sport Committee and the Health and Social Care Committee respectively, to research the position of media in selling unfounded well being claims and the influence this has on our well being and security.

We can be delighted to fulfill with you to debate this matter additional and sit up for listening to from you.

Yours sincerely,

Action for M.E.

Physios for ME

Dr Charles Shepherd, Hon Medical Advisor, The ME Association

Denise Howorth Kiklees and Calderdale Independent ME Support Group

(KCIMSEG)

Long Covid Support

ME Local Network (MELN)

Mark Harper, Chair, Cambridge ME Support Group

Susan Jones, Coordinator, Cambridgeshire Rural ME Support Group (CrMEtea)

Denise Spreag, #MEAction UK

Janet Sylvester, #MEAction Scotland

25% ME GROUP

Tymes Trust

Baroness Scott of Needham Market

Ear seeds had been invented by Dr. Paul Nogier within the Nineteen Fifties and are just like an historic Chinese medication instrument, which makes use of the ideas of acuprssure however with out the needles. 

Giselle stated: ‘They are tiny beads that stick onto the ear making use of stress on to nerve endings. 

‘They ship alerts to the mind and physique to chill out the nervous system, launch endorphins and naturally relieve ache. 

‘I work on this business for 3 days every week and spend the remainder of my time working with my three-year-old daughter.’

During the pitch, Giselle put an ear seed on Deborah Meaden’s that are to be left on for 5 days. 

Giselle advised the dragons that the ear seeds she was utilizing in her battle with persistent sickness weren’t ‘very lovely’ and had been ’embarrassing’ to have in your ear. This impressed her to design her personal extra discreet ear seeds.

She has been operating the business for 18 months and generated £92,000 in income in her first 12 months and a wholesome £64,000 internet revenue – which the dragons discovered very spectacular. 

She spent £5,000 of her personal financial savings to get the business off the bottom and took a £31,000 wage – and nonetheless managed a wholesome internet revenue.

Sara Davies stated: ‘Honestly, I’ve nothing to fault you on. That is all shaping up very well to date.’

Asked about her imaginative and prescient for the model, Giselle stated she desires it to be ‘as large as it could possibly probably be’. 

She stated: ‘When I bought pregnant, I believed I wished to be a stay-at-home mum as a result of I had been working in advertising which I did not have a lot ardour with.’

But she has discovered she could be very keen about her business.

Gary Neville stated he could not go home if he did not make investments as his mom, sister, spouse and two women would ‘by no means forgive’ him. He provided her all of the money – £50,000 for 10 per cent of the corporate.

Deborah Meaden stated she ‘it could almost be impolite’ to not supply her all of the money for 10 per cent of the business

Sara Davies, who has used ear seeds earlier than, was very impressed with Giselle’s business

Gary Neville stated he could not go home if he did not make investments as his mom, sister, spouse and two women would ‘by no means forgive me’

All the opposite judges provided Giselle what she was asking for – aside from Diary of a CEO host Steven Bartlett who provided her £50,000 for 15 per cent

After his prolonged soccer profession, Gary has turned his consideration to building a business empire

Deborah Meaden stated she ‘it could almost be impolite’ to not supply her all of the money for 10 per cent of the business.

All the opposite judges provided Giselle what she was asking for – aside from Diary of a CEO host Steven Bartlett who provided her £50,000 for 15 per cent. 

He stated she was ‘un-uninvestable’ and made the case that he was ‘the dragon to tackle the business’. 

He provided her the money she wished for a much bigger stake within the business – 15 per cent.

To which, Peter Jones quipped, ‘oh, you do not need it then’ whereas Gary Neville stated: ‘He’s not a dragon, he is a snake’.

Steven calmly responded: ‘You can see from the response of those two… it says one thing would not it.

‘I’ll depart it at that as a result of I do know what I can do for this business.’

It is the primary time in Dragons’ Den historical past that each one the judges made a proposal to speculate.

‘I do not know in the event you consider in spirituality and all these items however I used to be advised I used to be going to fulfill a person known as Steven and that he was going to be actually vital.  

‘This was earlier than any of this occurred. So, I would like to work with you [Steven].

She requested if he can be ‘versatile’ on his 15 per cent supply and requested if he might do 12.5 per cent — which he accepted. 

The new business companions embraced earlier than Giselle stated partnering with Steven was a ‘full dream come true’. 

Giselle stated: ‘I really feel like I need to cry. I simply need to make my daughter proud’.

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