- By Charlotte Broadbent
- BBC Hereford & Worcester
A variety of canine house owners have stated their pets have been injured after going to be groomed at a Worcester salon.
Some house owners advised BBC Hereford and Worcester their pets have been left with deep or uneven cuts and cut up nails after visiting Wags of Worcester.
They are calling for extra to be achieved to manage canine groomers.
Wags has denied the allegations and stated it has complained to the police about unfaithful allegations, faux opinions and false viral content material.
It stated it had 1000’s of glad clients however acknowledged there have been remoted incidents during which dogs obtained cuts.
Megan Sumray from Worcester stated she took her canine Coco in to the salon and when she picked her up, she was advised he had suffered a bit of reduce however that it was “nothing to fret about”.
But she stated: “I’ve seemed down as I used to be stroking Coco and my palms have been coated in blood.”
She investigated additional and stated: “I’ve seemed on her neck and there is a large wound, it was like a extremely open wound.”
Ms Sumray stated Wags proprietor Marcus Davies was “fairly impolite” and laughed when she requested for a refund.
She stated she later took her pet to a vet and needed to pay £820 for stitches.
It was plenty of money for a 23-year-old to must pay “due to a mistake that someone’s made”, she added.
Coco had since healed however she stated the incident had “left her with plenty of trauma” and he or she anxious about how her canine would deal with being groomed once more.
Jaz Davies from Worcester took her two dogs, Ivy and Bailey, to Wags of Worcester.
She stated she “actually trusted the employees who used to work there”.
But when she picked her dogs up, she discovered each had suffered cuts.
She was advised by Wags it was “nothing main” however Bailey later wanted a go to to the vets after a cut up nail turned contaminated which cost her £200.
“It’s simply heartbreaking to see how unhealthy they really have been within the gentle after I acquired home,” she stated.
Ms Davies additionally stated she knew some groomers have been “actually strict and they’re actually good about what they do they usually have coaching they usually’re strict at their coaching stage”.
But after her recent expertise, she stated: “I would love extra regulation to be in place for canine groomers.”
BBC Hereford and Worcester spoke to quite a lot of canine house owners and one other man stated his canine was left with a deep reduce after a groom at Wags of Worcester.
He stated he was supplied a 50% refund which he accepted.
Company denies allegations
Online, the business is now listed as “completely closed” on Google and the web site seems to have been shut down.
The firm, which relies on The Tything, advised the BBC it denies the allegations and stated Wags of Worcester had 1000’s of glad clients.
It stated there have been one or two remoted incidents the place a canine was reduce and these incidents concerned different groomers, not Marcus Davies, which led to some groomers being requested to depart the corporate.
Wags of Worcester additionally stated the business was the topic of unfaithful allegations, faux opinions and false viral content material which they’ve contacted the police about.
West Mercia Police confirmed it had obtained complaints from Wags however stated it was taking no additional motion.