WILMINGTON — A regional lady says an airline company rejected their service dog who her four-year-old child with unique requirements depends on.
She said this taken place on an Allegiant Airlines flight from Myrtle Beach to Columbus.
The family News Center 7 consulted with didn’t desire their surname utilized however discussed their experience attempting to get 9 individuals home from South Carolina, consisting of an unique requirements little boy and a service dog.
Ashley had a sinking sensation as quickly as she strolled to the Allegiant counter in Myrtle Beach attempting to get her family home to Wilmington. She says the airline company workers were not cooperative.
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Ashley and other relative had actually completed types online 3 days in the past, beating the due date to ensure her 4-year-old child’s service dog Tea, who they got in the Carolinas after the K9′s 18-month-long training program might fly home with them.
She believed she had actually received all the essential approvals, however workers insisted she needed to have actually a printed form, then rather made her go through the concern and response procedure two times more.
Owen CHARGE syndrome, which affects every system in his body.
Tea can notify the family early if there are issues with his breathing, his blood glucose levels, and even his tracheostomy, enabling them not to need to keep track of medical readouts 24/7 for indications of difficulty.
For Owen and Tea to be rejected their very first flight together was ravaging to the family.
“Angry, hurt for my child, he deserves to have his dog,” Ashley said.
The family lastly needed to ask her grandfather to drive 9 hours from South Caroline with Tea, while the remainder of the family made it onboard their flight with 4 minutes to spare.
Ashley said she will not be flying with Allegiant once again.
News Center 7 has actually connected to Allegiant Airline’s business workplaces to ask about this event. We have actually not heard back at this time.
