It’s one of many prime rated meals pubs within the Lake District with a 5 star ranking on Tripadvisor. And a proud stance as a dog-friendly venue.
But the boss of The Clickham Inn was swift to reply when a one star evaluate turned up on the general public evaluate web site blasting the meals and a “free canine wandering round” on the pub close to Penrith.
The pub is rated third out of 88 eating places in Penrith in Cumbria, with over 800 5 star critiques on Tripadvisor. It is described as a conventional village pub the place well-behaved dogs are welcome.
Try MEN Premium now with our wonderful New Year supply… simply click here to provide it a go.
But one reviewer was lower than impressed with their expertise and took to the general public evaluate web site to say so. They blasted a “free canine wandering round, sat by our toes placing us off our meals.”
The diner, named as Chelseaa-Alice on Tripadvisor, headlined their evaluate: “Terrible meals” which was posted a month in the past on the positioning.
They wrote: “Awful, tasted frozen not recent, free canine wandering round, sat by our toes placing us off our meals.”
But The Clickham Inn’s boss Geraldine Bailey launched a blasting riposte to the client on the evaluate web site. She wrote: “Frozen and never recent ?? Our prospects know our meals is cooked to order with recent elements. Do you get out a lot?”
Responding to the claims of the “free canine wandering round” it appeared that it was the pub’s personal canine that had offended the diner.
Geraldine continued: “Little Oscar is the ten inch excessive pleasant pub canine who when shouldn’t be round most frequently people ask for him. We are a canine pleasant nation pub with glorious buyer care and welcome all.
She concluded: “Perhaps you could possibly discover an alternate institution that is sterile of character the place you possibly can indulge your honed critique.”
The Clickham Inn relies within the village of Blencow close to Penrith. The web site describes it as a “conventional pub serving prime quality pub meals”.
It mentions a number of occasions on its home web page that it’s a “canine pleasant pub” the place pets are welcome. And recent critiques on Tripadvisor have all been 5 stars, hailing the “heat welcome” and “scrumptious meals”.
It’s not the primary time the pub has hit the headlines for hitting back at Tripadvisor reviews although. Last 12 months, a scathing one-star evaluate left by a diner was headlined: “We will not be again” with a person complaining about service, and a canine “begging at everybody’s desk”.
It prompted a stinging response from proprietor Geri on the time who wrote: “We are all collectively actually comfortable that you’ll by no means be returning as we’re recognized for paying attention and well mannered and its simple being good to good folks.
“Folk can learn tons of [of] our nice critiques after which learn yours, which do you suppose is typical of fine people expertise. I think about your evaluate says extra about you than anything.”
We have contacted the Clickham Inn for additional remark.
