With a long text, Katerina Tsoukala criticised the intransigent mindset of a staff member due to her rejection to let her take a trip with the cat. The Sky Express worker even presumed regarding ask her for a veterinarian’s certificate to ensure her family pet’s cancer is not infectious …
” The particular occurrence is currently being examined, and if it is developed that some staff members did not act in accordance with the recommended security guidelines however likewise with the culture and worths of our business, the essential actions will be taken,” checks out the Sky Express statement.
” This year more than 11,000 family pets took a trip with our business with care and security,” it specified, to name a few things.
The complete Sky Express statement:
The family pet travel guidelines are rigorous and bind each airline company to their execution. The particular occurrence is currently being examined, and if it is discovered that some staff members did not act in accordance with the recommended security guidelines, however likewise with our business’s culture and worths, the essential actions will be taken, as well as the pertinent suggestions for managing comparable occurrences.
A high-ranking executive of the business has actually currently gotten in touch with the specific traveler and revealed her remorse for the occurrence. The business plans, in partnership with it and other animal well-being organisations, to continue with a series of symbolic and significant actions of an animal well-being nature such as sponsorships, totally free tickets, and so on.
SKY Express has actually shown for many years that it is a definitely friendly business for family pets and their buddies. It is a sign that this year alone more than 11,000 family pets took a trip with our business with care and security. Therefore we will continue without permitting an undesirable occurrence to cast doubt on this dedication.
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