A LinkedIn consumer has shared a distressing encounter throughout his journey with a pet on an Akasa Air flight, describing it as a departure from the promised service included within the Rs 5,000 pet ticket.
Lakshay Pathak recounted his expertise on January twenty sixth when touring from Ahmedabad to Bangalore along with his spouse and their Shih Tzu. In his submit, he expressed frustration over the delayed flight, departing at 1:40 AM as an alternative of the scheduled 10:20 PM, inflicting them to spend over 6 hours on the airport. The floor workers and CISF had been reportedly unhelpful, missing information on dealing with pet-related queries. Despite the reassurance of a cushty journey with the Rs 5,000 pet ticket, the truth fell quick. Pathak criticized the absence of amenities for pets to alleviate themselves on the airport and highlighted uncooperative workers. Boarding the flight introduced additional disappointments, as there was no designated “particular seat” for pet journey, opposite to marketed info. The boarding course of, taking 40 minutes, resulted in discomfort for each passengers and the pet because of the delayed activation of the air-con.
Pathak accused the flight crew of unprofessionalism, missing empathy for the passengers and their pet. He additionally raised issues about restrictions on pets’ motion and insufficient respiratory area. Additionally, he questioned the situations within the cargo holds for pets, given the subpar situations noticed within the cabin.
https://www.linkedin.com/posts/lakshyapathak21_horrible-experience-with-pet-travel-in-akasa-activity-7157576618226450433-WJFx
His submit gained traction on social media after tagging Animal Welfare Society India and PETA, sparking requires accountability and remedial motion. Online customers urged Akasa Air to handle the recognized flaws in its pet journey providers, emphasizing the significance of passenger satisfaction and animal welfare.
In response to mounting criticism, Akasa Air commented, “Hi Lakshya, we’ve taken this up with our crew, and they’ll join with you quickly. We sincerely remorse the inconvenience brought about to you.”
One LinkedIn consumer commented, “That’s a protracted journey… I’m positive a chauffeur-driven automobile would have been cheaper and fewer hectic.” Another consumer remarked, “Only in the event that they thought-about your pet as a residing being fairly than an animal, they’d have been handled higher however alas, empathy and kindness should not taught in a classroom.”
