AFL star Nathan Broad and his spouse Tayla have taken to social media to share how “disgusted” they’re over Qantas’ therapy of their pet canine.
The Perth-born couple, who stay in Melbourne, each took to Instagram to disclose that their French Bulldog, Charlie was left in a crate for a lot of hours, claiming that they “only found out because he never rocked up on the flight he was due to be on.”
The Richmond defender was first to interrupt the information, sharing a photograph of Charlie to his Instagram story on Tuesday
The caption learn:
“@gantas left my French bulldog in Melbourne airport in a crate for 8 hours. Not putting him on the flight he was booked for… Then they tried to attempt to put him on one later in the day. Total of 14 hours in a crate without food and in the heat. Their excuse “our system was down”. You belong in a crate you ineffective airline!”
His wife, former Love Island star, also shared updates to her story, calling the treatment “disgusting” and “animal abuse”
“Our poor Charlie was meant to embark on a flight early this morning. Instead he has been left at the airport in a crate,” she said.
“Qantas didn’t notify us of any adjustments so my brother has been ready at Perth airport to gather him for hours.
“No one is ready to inform us the place Charlie is. Just that he didn’t get placed on his morning flight. We are not sure if he’s presently within the air or nonetheless caught inside a crate on the airport.”
The mother-of-one additionally claimed that “every person” they converse to offer them a “different answer” as to the place Charlie is.
PerthNow reached out to Qantas for comment and a spokesperson for the major airline said the animal was unable to travel on its original flight, but was regularly checked on.
“Unfortunately the pet was unable to travel on its scheduled flight and was put onto the following available flight later in the day,” they said.
“Our team regularly checked the pet was ok, refilled their water and made sure the crate was clean. The crate was kept under cover in our freight terminal while waiting.
“We know how important it is for people to know their pets are well cared for when they’re travelling with us.
“We’re sorry for the delay and we’re working with our pet journey brokers to ensure we will get them the place they should go as quickly as doable.”
Qantas added that resulting from further well being necessities, Brachycephalic breeds – corresponding to French bulldogs – require bookings via third get together pet journey brokers.
Tayla Broad later revealed that the “amazing team” at Departure Pets discovered Charlie and took him again to their depo to offer him “water, food and care.”
She revealed that she and her husband collected Charlie later that day, taking him back to their Melbourne home.
“Home safe,” she revealed on her Instagram story over a photo of her cuddling into their family dog.
“This is breaking our hearts though. He is so rattled. Couldn’t rise up our stairs resulting from exhaustion,” she added.
Broad also shared a video of Charlie drooling, claiming it’s “excessive” and that the canine is “dehydrated” and “anxious”.
“@qantas you have a lot of explaining to do,” she mentioned.
“We will be making reports to the @rspca_vic, Animal Cruelty Victoria and @peta.”