The Southern Cross group additionally gained gold within the Health, Life, and Pet Insurance classes on the identical occasion. This marks the primary time {that a} business from New Zealand has achieved gold throughout all insurance coverage classes within the awards’ historical past. It additionally marks SCTI’s fifth consecutive gold win.
The Reader’s Digest Quality Service Awards are voted for by members and prospects, and charges businesses in accordance with 5 pillars of customer support: personalisation, understanding, simplicity, satisfaction, and consistency.
“We’re incredibly proud to be recognised in these awards,” mentioned Nick Astwick, CEO of Southern Cross Health Society. “For each of our Southern Cross insurance brands to be chosen as the top choice by consumers is deeply humbling.”
Southern Cross Health Insurance launched its sixth version of the BusinessNZ Workplace Wellness Survey in August.