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Christie D’Andrea, DVM, founding father of Veterinary Urgent Care Centers, felt trapped between the on a regular basis lifetime of a normal practitioner but additionally overwhelmed by the lifetime of an emergency room veterinarian. During this era of feeling helpless and caught between the 2, D’Andrea developed an ear an infection that led her to make a journey to human pressing care. It was there that her epiphany to create Veterinary Urgent Care Centers was born.
During this episode of The Vet Blast Podcast, D’Andrea takes host Adam Christman, DVM, MBA, into how Veterinary Urgent Care Centers is striving to create a wholesome work-life stability for workers, plus misunderstandings surrounding pressing care facilities.
Below is a partial transcript. Listen to the total podcast for extra.
Christie D’Andrea, DVM: I walked into an pressing care [for] myself as a result of I had an ear an infection and I assumed, properly, this simply makes quite a lot of sense. And then I talked to my colleagues about it. And we have been so siloed into GP and emergency that nobody actually thought twice about pressing care.
So, I mainly determined I’d simply open myself up. I began initially simply myself [with] 5 staff, 5 to 10 pm. And I simply opened myself up and mentioned, ‘Hey, if anyone desires to see that I’m right here.’ And it rapidly grew to a further DVM [and then] extra DVMs. That location ended up doing rather well. We simply patterned it after human pressing care. As a matter of reality, we use a sure scheduling software program that I pulled immediately from the human aspect as a result of as I used to be placing this whole mannequin collectively, I made a decision why reinvent the wheel. So I modeled Veterinary Urgent Care Center after human pressing care and the way they do it on the human aspect.
