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HomePet Industry NewsPet Charities NewsTexas veterinary hospital turns into the primary Fear Free licensed ER/specialty hospital

Texas veterinary hospital turns into the primary Fear Free licensed ER/specialty hospital


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Members of the Heart of Texas Veterinary Specialty and 24-Hour Emergency Center staff with their Fear Free certification (Image courtesy of Thrive Pet Healthcare)

Heart of Texas Veterinary Specialty and 24-Hour Emergency Center in Round Rock, Texas, a Thrive Pet Healthcare accomplice, introduced that it has develop into the primary emergency and specialty hospital to earn Fear Free Veterinary Practice Certification. The Fear Free Practice Certification is a spotlight of the hospital’s work in making a stress-free surroundings for pets throughout a medical emergency, supporting pet homeowners whose pets are sick, and helping the staff working in an emotionally charged setting.

“We perceive the distinctive stress that veterinary visits can have on pets and their households,” expressed Meighan Daly DeHart, DVM, DACVIM, Heart of Texas Veterinary Specialty and 24-Hour Emergency Center medical director.1 “This certification required a team-wide effort. It’s greater than a title; it is a reflection of our dedication to offering a protected, efficient, and stress-free expertise for all. We’re proud to steer the cost as the primary ER/specialty hospital to embrace this game-changing philosophy totally.”

According to the discharge,1 the staff at Heart of Texas went by means of coaching, displaying essential enhancements in consumer retention, go to frequency, and care high quality throughout the middle.

They have additionally applied the Fear Free philosophy take place inside ready rooms, examination rooms, and extra to make sure all their sufferers obtain the care they want whereas additionally offering a better expertise and security for the workers.

“Seeing Heart of Texas Veterinary Specialty and 24-Hour Emergency Center develop into the primary mixture ER/specialty hospital to be Fear Free Certified is a landmark second for us at Fear Free,” mentioned Jennifer Merlo, DVM, director of veterinary affairs at Fear Free.1 “Thrive Pet Healthcare’s dedication to integrating our ideas has set a exceptional precedent in veterinary medication. It exemplifies how a targeted effort on decreasing worry, anxiousness, and stress can rework the care expertise for pets, their households, and the veterinary groups who work tirelessly to help them.”

Along with this middle, Thrive Pet Healthcare has built-in Fear Free practices into its community, together with 8 hospitals throughout the United States which have obtained this follow certification.


Heart of Texas Veterinary Specialty & 24-Hour Emergency Center Becomes Country’s First Fear Free-Certified ER/Specialty Hospital. News launch. Thrive Pet Healthcare. November 28, 2023. Accessed November 29, 2023.

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