Taipei, Nov. 15 (CNA) The Taipei Metropolis Animal Safety Workplace (TCAPO) on Tuesday launched a brand new 24-hour hotline that metropolis residents can use to report and search help for animals which can be discovered in poor health or injured or are being abused.
The “1959 Animal Safety Hotline” is an up to date model of the town’s current rescue hotline, which was began in 2010, shortly after the TCAPO’s institution, Division of Financial Improvement chief Lin Chung-chieh (林崇傑) mentioned at a press convention.
In accordance with Lin, Taipei residents used the hotline to make almost 10,000 reviews final yr, together with 1,300 associated to cats and canine and over 4,000 associated to different kinds of animals.
Instances involving injured animals are turned over to one among 24 contracted animal hospitals, enabling them to obtain well timed care from a veterinary skilled, he mentioned.
Lin mentioned the town determined to launch the brand new hotline in gentle of residents’ complaints that the outdated hotline quantity — 02-8791-3064~5 — was too lengthy and exhausting to recollect.
In consequence, many individuals ended up directing their calls to the town’s general-use 1999 citizen’s hotline, or to native police and hearth departments, squandering precious time, he mentioned.
The brand new 1959 hotline — a close to homophone for “You save, I save” (你救我救) in Chinese language — is meant to resolve that downside, whereas providing the identical free, 24-hour providers as earlier than, he mentioned.
The TCAPO has requested callers to the hotline to first verify the animal’s situation and their actual location, and to adjust to the directions given by the hotline consultant.
