As of this Wednesday (24), GOL suspended its canine transport service for 30 days, the choice contains the providers Dog&Cat + Espaço and GOLLOG Animals.
The suspension comes after the dying of the golden retriever Joca, who, attributable to an operational error by the corporate, ended up going to the mistaken vacation spot. According to GOL, the choice to droop providers will permit the corporate to dedicate itself to investigative procedures, in order that the method will be concluded.
Joca, who was 5 years old, died after being despatched to Fortaleza (FOR) as a substitute of Sinop (OPS), returning to Guarulhos (GRU), the place of his dying.
For those that bought animal transport providers between April twenty fourth and May twenty third, they are going to have the ability to cancel the service freed from cost, with a full refund together with the worth of their ticket (within the case of Dog&Cat + Espaço). There can also be the potential for suspending the journey, freed from cost, after May twenty third till December thirty first, 2024.
GOLLOG’s Dog&Cat Cabin Service is not going to have any modifications, for any questions, GOL has offered the quantity 0800 704 0465
Finally, the National Civil Aviation Agency (ANAC) initiated administrative proceedings to find out the explanations that led to the dying of the canine Joca on flight G3 1527 between Fortaleza Airport (CE) and Guarulhos (SP). The course of was opened after a request for info from the airline by the Agency and a gathering between the Agency’s CEO, Tiago Pereira, and the Minister of Ports and Airports, Silvio Costa Filho.
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