New Delhi: Late ace investor Rakesh Jhunjhunwala-backed Akasa Air just lately introduced key enhancements to its pet journey service with the airline elevating the burden restrict for carrying pets onboard from 7 kgs to 10 kgs.
“As a part of the enhancements, Akasa Air now permits prospects to journey with pets weighing as much as 10 kgs (together with the burden of the container) within the cabin – a rise from the earlier restrict of seven kgs”, the airline stated in a press release.
“This change has been launched protecting buyer suggestions in thoughts, reflecting the airline’s dedication to repeatedly improve its providers to satisfy the evolving journey wants of its prospects”, it added.
Commenting on the product enhancement, Belson Coutinho, Co-Founder and Chief Marketing & Experience Officer, at Akasa Air stated, “Thanks to the love and support of pet parents and their constructive feedback, we are pleased to announce key enhancements to our pets on Akasa service. This positive change not only reinforces our commitment to listening to feedback from our customers but also endorses our culture of using feedback for continuous improvement.”
“Since the inception of our Pets on Akasa service, we have worked to create an inclusive and humane travel experience and we are pleased to have flown over 3,200 pets since the start of our ‘Pets on Akasa service’,” added Coutinho.
In addition, Akasa Air can also be implementing an enhanced journey certificates coverage to offer better flexibility for patrons. “Travel certificates issued for pets will now stay legitimate for as much as 15 days as an alternative of three days,” the airline stated.
“Customers travelling for longer than 15 days will likely be required to acquire a brand new journey certificates,” the airline added.
