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Healthy Paws Pet Insurance Review


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As a pet proprietor, you seemingly consider your pet as a member of your loved ones. As your canine or cat offers with well being points, you need to use no matter remedies will assist them probably the most, even when they’re not probably the most conventional approaches.

An honorable point out in our greatest pet insurance coverage roundup, Healthy Paws gives a single pet insurance coverage plan with limitless payouts, a number of reimbursement choices and complete protection for different remedy. While many pet insurance coverage firms exclude different or holistic therapies — resembling hydrotherapy, acupuncture, chiropractic remedy, bodily remedy and therapeutic massage remedy — Healthy Paws covers them at no further cost.

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Healthy Paws Pet Insurance Pros and Cons


  • Coverage for different therapies included
  • Quick declare processing
  • No per-incident, annual or lifetime most
  • Direct funds available
  • The firm makes a donation for each coverage quote submitted


  • Only one available plan
  • Limited protection for hip dysplasia
  • Lower reimbursement degree for older pets
  • $25 administration charge

Pros Explained

Coverage included for different therapies

Many pet insurance coverage firms exclude different or holistic remedies from their insurance policies. By distinction, Healthy Paws will cowl acupuncture, chiropractic remedy, hydrotherapy, bodily remedy, laser remedy and therapeutic massage, so long as the remedy is really useful and carried out by a licensed veterinarian.

Quick claims processing

With some firms, it might probably take as much as 30 days to get a declare processed, which implies you’re caught ready on your reimbursement examine for weeks. Healthy Paws works in another way. It has a cellular app you should use to submit claims, and the corporate processes most claims inside two days.

No per-incident, annual or lifetime most

With some pet insurance coverage firms, there are limits on how a lot they are going to cowl per identified situation, yearly or over your pet’s lifetime. However, Healthy Paws doesn’t have per-incident, annual or lifetime caps.

Direct funds available

Like most pet insurance coverage firms, the default method to get care prices coated by Healthy Paws is to pay payments on the veterinarian’s workplace and submit a declare to the corporate. Unlike most insurers, although, Healthy Paws does supply a direct cost possibility in case you can’t pay the invoice on the time of remedy, offered the vet agrees to the association.

The firm makes a donation for each coverage quote submitted

Healthy Paws launched the Healthy Paws Foundation in 2009. For each pet insurance coverage quote submitted via its website, Healthy Paws makes a donation to organizations that present medical take care of homeless pets.

Cons Explained

Only one plan available

Pet insurers normally present a number of decisions of coverage, so you possibly can choose the one which most closely fits your wants (and price range). Companies might promote accident and sickness, accident-only or wellness insurance policies. But with Healthy paws, there is only one possibility — an accident and wellness plan — and, in contrast to with many different firms, that plan doesn’t will let you add wellness or preventative care to your protection.

Limited protection for hip dysplasia

Hip dysplasia is a standard ailment in dogs; a research discovered that about 15% of dogs have it, and it’s much more prevalent in sure breeds like German Shepherds, Swiss Mountain Dogs and Labrador Retrievers. Although most pet insurers prohibit protection of remedies for hip dysplasia, Healthy Paws’ exclusions are stricter than most. Pets enrolled on the age of six or increased won’t be coated for hip dysplasia in any respect, even when they confirmed no indicators of the situation previous to enrollment. For pets underneath six, the pet has to endure an entire veterinarian examination to qualify for hip dysplasia protection.

Lower reimbursement degree for older pets

While you possibly can usually select a reimbursement degree as excessive as 90%, that possibility isn’t available in case you’re enrolling an older pet with HealthyPaws. For pets eight and older, the utmost reimbursement degree is 60%. You can’t enroll a pet if it’s 14 or older.

$25 administration charge

There is a one-time $25 administration charge on the time of enrollment. Many different firms don’t cost administration or setup charges, or they cost a a lot decrease charge.

Healthy Paws Plans

Unlike different pet insurance coverage firms, Healthy Paws gives only one plan for cats and dogs. Its plan is an accident and sickness coverage that covers remedies for surprising sicknesses and accidents.

  • Annual Maximum: Unlimited
  • Reimbursement Options: 70%, 80% or 90% for pets as much as seven years of age (The most reimbursement degree for pets between eight and 14 is 60%)
  • Deductibles: $100, $200 or $500 ($500 is the bottom deductible available for pets between eight and 14)

Healthy Paws pet insurance coverage will reimburse you in response to your coverage’s reimbursement degree and deductible for remedies for the next:

  • Congenital and hereditary situations
  • Chronic situations
  • Cancer remedies
  • Diagnostic remedies
  • Hospitalization
  • Surgery
  • Prescription drugs
  • Alternative therapies

Healthy Paws doesn’t cowl veterinarian exams and, like all different pet insurers, doesn’t cowl pre-existing situations.

With Healthy Paws, pets have to be enrolled earlier than their 14th birthday, which is a standard threshold amongst pet insurance coverage firms.

Optional Features

Healthy Paws doesn’t have optionally available options or riders; it solely has one basic plan.

Healthy Paws Cost/Pricing Tier

Healthy Paws was not one of many pet insurers evaluated in our previous value survey. However, we typically discovered that Healthy Paws’ premiums have been increased than common, however that’s partially as a result of Healthy Paws’ insurance policies have limitless annual advantages; most different insurers have caps on annual reimbursements.

So you possibly can have an thought of what premiums to anticipate from Healthy Paws, we requested quotes for dogs and cats at various ages.

Rates quotes are for a pet proprietor in Orlando, FL, and are primarily based on a $500 deductible and 70% reimbursement proportion. However, Healthy Paws have a decrease reimbursement degree for senior pets. For pets eight and up, the utmost reimbursement degree is 60%.

Your premiums might differ since your pet’s species, breed, age and your location have an effect on your cost.

Sample month-to-month pricing for dogs

1 yr old 5 years old 8 years old (60% reimbursement) 13 years old (60% reimbursement)
Cocker Spaniel $34.38 $57.10 $77.81 $161.17
Labrador Retriever $41.50 $70.52 $97.00 $203.51
Pomeranian $33.58 $57.10 $68.22 $140.00

Sample month-to-month pricing for cats

1 yr old 5 years old 8 years old (60% reimbursement) 13 years old (60% reimbursement)
Domestic Shorthair $25.45 $42.91 $58.83 $122.90
Maine Coon $24.45 $42.91 $58.83 $122.90
Russian Blue $24.45 $42.91 $58.83 $122.90


Unlike different firms, Healthy Paws doesn’t supply reductions for enrolling a number of pets.

Healthy Paws Financial Stability

Before deciding on a pet insurance coverage firm, discovering out if an organization is financially steady can present peace of thoughts. You can discover out whether or not an organization can seemingly afford to pay out future claims by checking its AM Best Financial Strength Rating (FSR).

Healthy Paws’ insurance policies are underwritten by Ace Property and Casualty Insurance Company, which has a “A++” (Superior) ranking from AM Best — the very best ranking doable. Such a excessive ranking signifies that the corporate is financially sound and in a position to pay out its coverage and contractual obligations.

Healthy Paws Accessibility

Like most pet insurers, Healthy Paws has a weblog with instructional articles and sources, in addition to a web-based quote software. However, Healthy Paws doesn’t have a web-based chat function, nor does it supply 24/7 buyer assist like some firms do.


Healthy Paws’ insurance policies are available in all 50 states and the District of Columbia. You can use your insurance coverage to get protection for remedy from any licensed veterinarian within the U.S., or from veterinarians in Canada if you’re briefly visiting the nation along with your pet.

Contact Information

Customer service is available by cellphone or secure message. To contact a consultant, name 855-898-8991.

Customer assist is simply available throughout the next instances:

  • Monday via Friday: 7:00 a.m. till 5:00 p.m. PST
  • Saturday: 8:00 a.m. till 5:00 p.m. PST
  • Sunday: Closed

User Experience

As a Healthy Paws policyholder, you possibly can log onto your on-line account to handle your coverage, submit claims and make funds. You also can use the Healthy Paws cellular app — available for each iOS and Android gadgets — and file claims by snapping a photograph of your vet payments.

Coverage Limitations

Healthy Paws solely gives protection for dogs and cats. Exotic animals and enormous animals, resembling horses, should not eligible for Healthy Paws pet insurance coverage.

Healthy Paws Customer Satisfaction

Healthy Paws has a typically constructive fame amongst current prospects. Its TrustScore on Trustpilot is “Excellent” — scoring 4.3 out of 5, primarily based on over 1,300 critiques. Healthy Paws is accredited by the Better Business Bureau and has a 3.08 out of 5 ranking, which is about common for all firms.



Healthy Paws is an independently owned firm that points pet insurance coverage insurance policies in all 50 states and the District of Columbia. Its insurance policies are underwritten by Ace Property and Casualty Insurance Company.

Does Healthy Paws cowl behavioral modification remedies?

While some insurers do cowl some behavioral modification remedies, resembling medicine for nervousness, Healthy Paws’ insurance policies don’t. Healthy Paws excludes coaching, remedy and drugs for conduct modifications.

Does Healthy Paws have an age restrict for pet enrollment?

To qualify for protection, pets have to be enrolled earlier than their 14th birthday. Pets enrolled at six or older won’t be eligible for hip dysplasia protection.

How do I cancel my Healthy Paws coverage?

Healthy Paws’ insurance policies have a 30-day money-back guarantee. If you cancel inside the first 30 days — and have not submitted a declare — the corporate will ship you a full refund. If you need to cancel your coverage after the preliminary 30 days, you could notify Healthy Paws by e-mail, postal letter or fax a minimum of 14 days earlier than your subsequent premium cost is due.

How We Evaluated Healthy Paws Pet Insurance

We regarded on the following elements when evaluating Healthy Paws:

  • Typical premiums
  • Plan choices
  • Reimbursement quantities
  • Annual and lifelong caps
  • Policy exclusions and restrictions
  • Wellness advantages
  • Customer assist
  • Customer critiques
  • Third-party scores

Summary of Money’s Healthy Paws Pet Insurance Review

During their pet’s lifetime, some individuals might want to take into account remedies that lie exterior of conventional veterinary measures. Alternative therapies like hydrotherapy and laser remedy will be costly, and lots of pet insurance coverage firms exclude these remedy choices. With Healthy Paws, these remedies are coated so long as they’re prescribed and carried out by a veterinarian.

In addition the corporate doesn’t impose per-incident, annual or lifetime maximums to its protection. But remember the fact that limitless profit plans are typically dearer than plans with annual limits, so anticipate higher-than-normal premiums. Also, remember the fact that Healthy Paws doesn’t supply a wellness plan and it has strict limitations concerning eligibility for hip dysplasia protection.

Before selecting a pet insurance coverage coverage, take into account the kinds of sicknesses and situations which might be frequent in your pet’s breed and species, and examine protection choices from a number of insurers.

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